Data for every month ending-FEB24
SN
|
Received from
|
Carried forward from previous month
|
Received during the month
|
Total Pending#
|
Resolved*
|
Pending at the end of the month**
|
Average Resolution time^ (in days)
|
Pending for less than 3 months
|
Pending for more than 3 months
|
1 | Directly from Investors | 2 | 5 | 7 | 7 | 0 | 0 | 4 |
2 | SEBI (SCORES) | 0 | 2 | 2 | 2 | 0 | 0 | 7 |
3 | Stock Exchanges (if relevant) | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
4 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Grand Total | | 2 | 7 | 9 | 9 | 0 | 0 | 4.66666666666667 |
Month – wise data for the current financial year*
SN
|
Month
|
Carried forward from previous month
|
|
Received
|
|
Resolved*
|
|
Pending**
|
1 | April 2023 | 6 | 24 | 30 | 0 |
2 | May 2023 | 0 | 22 | 19 | 3 |
3 | June 2023 | 3 | 21 | 21 | 3 |
4 | July 2023 | 3 | 23 | 26 | 0 |
5 | August 2023 | 0 | 23 | 21 | 2 |
6 | September 2023 | 2 | 9 | 9 | 2 |
7 | October 2023 | 2 | 13 | 12 | 3 |
8 | November 2023 | 3 | 20 | 17 | 7 |
9 | December 2023 | 7 | 23 | 22 | 8 |
10 | January 2024 | 8 | 10 | 16 | 2 |
11 | February 2024 | 2 | 7 | 9 | 0 |
12 | March 2024 | | | | |
Trend of annual (Calendar Year) disposal of complaints (for 5 years on rolling basis) *
SN
|
Year
|
Carried forward from previous year
|
|
Received during the year
|
|
Resolved during the year
|
|
Pending at the end of the year
|
SNo. | Year | Carried forward from previous year | Received during the year | Resolved during the year | Pending at the end of the year |
1 | 2019-20 | 1 | 413 | 411 | 3 |
2 | 2020-21 | 3 | 508 | 510 | 1 |
3 | 2021-22 | 1 | 406 | 403 | 4 |
4 | 2022-23 | 4 | 275 | 272 | 6 |
5 | 2023-24 | 6 | 196 | 202 | 0 |
Grand Total | | 15 | 1798 | 1798 | 0 |