Zuari Finserv

Investor Grievances

Escalation Matrix for Investor Grievances

Details of	Contact Person	Address	Contact Number	Email ID	Working Hours
Customer Care	Ms. Sakshi	Plot No. 2, Zamrudpur Community Centre, Kailash Colony Extension, New Delhi 110048	080-69568700 011-45494549	wecare@adventz.zuarimoney.com	10:00 AM to 01:00 PM 02:30 PM to 17:30 PM
Head of Customer Care	Mr. Naresh Sahni (Related to Broking Activities)	Plot No. 2, Zamrudpur Community Centre, Kailash Colony Extension, New Delhi 110048	011-46474000 Extn. 322	grievance@adventz.zuarimoney.com	10:00 AM to 01:00 PM 02:30 PM to 17:30 PM
Head of Customer Care	Mr. Abhishek Sharma (Related to Depositories Activities)	Plot No. 2, Zamrudpur Community Centre, Kailash Colony Extension, New Delhi 110048	011-46474000 Extn. 222	grievance@adventz.zuarimoney.com	10:00 AM to 01:00 PM 02:30 PM to 17:30 PM
Compliance Officer	Mr. Yaswant Kumar Singh	Plot No. 2, Zamrudpur Community Centre, Kailash Colony Extension, New Delhi 110048	011-46474000 Extn. 200	complianceofficer@adventz.zuarimoney.com	10:00 AM to 01:00 PM 02:30 PM to 17:30 PM
CEO	Mr. Avnish Gulati (Director)	Plot No. 2, Zamrudpur Community Centre, Kailash Colony Extension, New Delhi 110048	011-46474000	zfl@adventz.zuarimoney.com	10:00 AM to 01:00 PM 02:30 PM to 17:30 PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in or respective Exchanges/Depositories at

NSE: https://investorhelpline.nseindia.com/NICEPLUS/

BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

MCX: https://www.mcxindia.com/Investor-Services

NCDEX:https://ncdex.com/investor_complaint

NSDL: https://www.epass.nsdl.com/complaints/websitecomplaints.aspx

CDSL: https://www.cdslindia.com/Footer/grievances.aspx

Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal

Get in Touch

Plot No. 2, Zamrudpur Community Centre,
Kailash Colony Extn. New Delhi – 110048
zfl@adventz.zuarimoney.com
CIN: U45400GA2013PLC007383

Download our App

Zuarimoney Trading App

Zuarimoney MF Invest App

Products

Company

Client Support

Login

Investor Helpdesk

Regulatory & External Links

MEMBER-NSE & BSE Cash, F&O & Currency, NCDEX : INZ000162134 SEBI Reg. No. RTA : INR000003902 SEBI Reg. No. NSDL & CDSL : IN DP 366 2018 AMFI Registration Number : ARN135280

Attention Investors

1.Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
2.Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3.Pay 20% upfront margin of the transaction value to trade in cash market segment.
4.Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries forrefund as the money remains in investors account.

Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDLon thesame day.....issued in the interest of investors.

KYC is a one-time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. | (As instructed by SEBI, We hereby declare that we do engage in proprietary trading in all segment across the exchange.)

Need Assistance